Human Resources

Welcome to the City of Jonesboro Human Resources website. We are committed to the recruitment, retention, and development of staff that will provide effective and efficient services to the residents of Jonesboro. The Human Resources Department is responsible for administering a variety of programs and services for the City including, but not limited to, benefits, salary, and classification administration, worker's compensation, discipline and grievances.

The City of Jonesboro complies with all civil rights provisions of federal statutes and related authorities that prohibit discrimination in programs and activities receiving federal financial assistance. Therefore, the city does not discriminate on the basis of race, sex, color, age, national origin, religion, or disability, in the admission, access to and treatment in the city's programs and actives, as well as the city's hiring or employment practices. The Complaints of alleged discrimination and inquiries regarding the city's nondiscrimination policies may be directed to Dewayne Douglas, Human Resources Director, (ADA/504/Title VI Coordinator), 300 S. Church Street, Jonesboro, AR 72401, (870) 933-4640, (Voice/TTY 711), or the following email address: HR@jonesboroar.gov

This notice is available from the ADA/504/Title VI Coordinator in large print, on audio compact disc, and in braille. Free language assistance is available for LEP individuals.


Useful Information

  1. Civil Service Commission Manual (PDF)
  2. 2025 Employee Handbook (PDF)

Employment Verifications


All employment verifications must be submitted via fax to 870-933-4652 or email to hr@jonesboroar.gov.  Requests must include a signed authorization from the previous or current employee in question.

Once a verification is received, the Human Resources Department will only verify:
•Job Title
•Dates of Employment
•Employment status (full/part-time)
•Salary/overtime/pay information